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All 3 experiences with Trent in the service department over the last couple months were above our expectations! He is friendly, informative and cares a great deal about his job! We would recommend the location and Trent himself to anyone. Thanks Trent for all your help😊

Angie Lundin

in the last week

After going to 7 different dealerships, we were so grateful for the help we recieved from Chance at Sherwood Park Hyundai. Chance was by far the most knowledgeable sales person we encountered at any dealership. He knows absolutely everything about the Palisade... legitimately, everything! He was also super personable, extremely helpful and most importantly, respected our time. If you are at all considering getting a Palisade GO TALK TO CHANCE! You will not regret it!

Kristine Riddell

in the last week

A very pleasant experience with this dealership, Zach was very very helpful and so were the other sales rep and the manager . The customer service I got from the staff at this location is excellent. Zach was NOT pushy at all in buying the SUV which I found very professional as I personally don't like to deal with pushy sales reps.He conveyed alot of information in a professional manner, to be honest if the GM is reading this, if I was you I'd give Zach and other staff a bonus and a raise for the great customer service and knowledge skills. This location I believe has the best staff. The premises was very clean, bright and welcoming. The sales staff and the finance manager,esp Zach went above and beyond to get us the right vehicle. I will definitely recommend this location if you are looking for great and polite customer service along with reliability.Staff that actually take interest in your needs rather than just selling the machine to you.

Angelene Prakash

a month ago

Began my search for a new vehicle tonight...Chance was awesome, very, very knowledgeable and down to pressure...understood my journey...I loved the Pallisade...will go check out a few more rides before making my final decision.

Angelique Summers

2 months ago

I recently found myself unexpectedly having to purchase a new vehicle. After searching online and contacting a few different dealerships I, on a whim because I was in the area, popped into Sherwood Park Hyundai. I was worried about the typical car dealership experience, however Sam was incredibly patient and such a relief to have as a sales person. He showed me a couple of options within my budget and really looked to find the best bang for my buck! He listened to my concerns about downsizing from a truck to a commuter vehicle. There was zero pressure to close a sale that day! After doing my due diligence of looking into other dealerships (with some absolutely horrendous results) and vehicle makes, I went back to Sherwood Hyundai. They allowed me to take a vehicle out for an extended test drive as I was concerned about how I would feel driving a much smaller vehicle then I was used to on my daily highway commute. That offer and the ability to do that made the world of a difference for me! I had gone into the dealership 3 times before the question of my financing options even came up. Other dealerships wanted to pull my credit rating as soon as I walked in the door. It wasn't until I brought it up that we started the financing options on the vehicle i was prepared to purchase. The reason I am giving a four over a five star review is that there was some unappreciated pressure once the sales manager was involved and I do not respond well to pressure! Sam and Sully were hands down the best car sales people I have had the pleasure of doing business with! They were friendly, inviting & treated me more like a friend then a potential pay cheque. Nora in financing was assuring and a pleasure to deal with when it came time to sign all the paperwork. I reserve my review of the actual Hyundai vehicle until i've had it for more then 2 days, but I am extremely happy with my recent purchase and I am hoping that the experience with it in the next couple of years is as pleasant as the experience was with the team at Sherwood Hyundai.

Tamara Turgeon

a year ago

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